Privacy Policy

1. Information We Collect

• Personal Details: When you place an order, create an account, or contact us, we collect information such as your name, email address, phone number, shipping address, and billing details.

• Custom Artwork and Logos: We store the logo files, images, and text instructions you upload for engraving or printing to fulfill your custom orders.

• Technical Data: We automatically collect standard information regarding your device, browser type, IP address, and how you interact with our website to improve your browsing and e-commerce experience.

2. How We Use Your Information

• Order Fulfillment: To process your payments, manufacture your custom products (such as engraved hangers and corporate gifts), and manage shipping and delivery.

• Customer Support: To communicate with you regarding order confirmations, design proofs, shipping updates, or inquiries.

• Website Optimization: To analyze site traffic, improve WooCommerce functionality, and enhance our product catalog.

3. Sharing of Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We only share your data with trusted service providers strictly necessary to run our business, such as:

• Payment gateways for secure transaction processing.

• Shipping and courier partners to deliver your orders.

• Essential website hosting and IT service providers.

4. Data Security

We implement industry-standard security measures, including secure socket layer (SSL) encryption, to protect your personal information and uploaded design files from unauthorized access, alteration, or disclosure.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal data stored with us. If you wish to update your account details or remove your information, you can contact us directly through our support channel.